Faq
Frequently Asked Questions
Quick answers to the questions we hear most often.
1. How do I know if my turbo is failing?
Look out for these common signs: loss of boost and power, blue or black smoke from the exhaust, a whining or siren-like noise that gets louder as you rev, oil in the intercooler piping or intake hose, and the engine suddenly using more oil than usual. On modern diesels, you will usually see an underboost or overboost fault code as well.
2. What should I check before fitting a new turbo?
Do the groundwork first: change the engine oil and oil filter, put in a new air filter, clean or replace the oil feed line, make sure the oil drain line is clear, and check the intercooler and piping for oil residue. Whatever dirt is left inside will go straight into the new turbo, so don’t skip this step. Prime the turbo with clean oil before the first start.
3. How long do diesel injector nozzles last?
It depends a lot on your fuel quality and filtration. When nozzles start to wear, you will notice hard starting, rough idle, knocking, black smoke and higher fuel consumption. If one nozzle is worn, the rest are usually not far behind, so we recommend changing them as a full set to keep all cylinders balanced.
4. How do I find the correct turbo or diesel part for my vehicle?
The easiest way is to use the part number, vehicle model, engine model or engine code. Specs can differ between vehicles and engines, even when the parts look the same, so it’s best to confirm the part number before you order. Not sure? No problem — just send us whatever vehicle or engine details you have, and our team will help you check the right part and compatibility.
5. Can you identify a part from the part number or a photo?
Can! Our team can help you identify the part using the part number, OEM number, identification label, or clear photos of your existing part. If needed, we may ask for a bit more vehicle or engine info, just to make sure we get the right application before we quote or process your order.
6. What turbocharger parts do you supply?
Solitz carries a full range of turbocharger products and components for automotive, commercial and diesel applications — complete turbochargers, turbo cores (CHRA), electric actuators, and other related turbo components. Just drop us your part number or application details and we’ll check availability for you.
7. What diesel parts do you supply?
We supply a wide range of diesel fuel injection parts and components for different diesel engine applications, including injector nozzles, orifices, repair kit and other fuel injection components. Availability depends on the application, so do share the part number, engine model or vehicle info when you enquire.
8. What info do I need to give when asking for a quotation?
To help us quote you accurately, please include the part number, vehicle or engine model, quantity needed and delivery location. Don’t have the part number? No problem — just send clear photos of the existing part, identification label or product markings. The more complete the info, the faster we can find the right part and get back to you.
9. What if I cannot find the part I need on your website?
Our website only shows part of our full range, so some products or part numbers may not be listed online. If you cannot find what you’re looking for, don’t worry — just contact us with the part number, vehicle model, engine model or clear photos of the existing part, and our team will check the details and availability for you.
10. Is there a minimum order quantity (MOQ)?
For some diesel parts, yes — an MOQ may apply depending on the product and stock availability. Just let us know the part number and quantity you need, and our team will confirm the MOQ and availability for you.
11. How do I place an order or make an enquiry?
You can email us at enquiry@solitz.com or drop us a message through our contact us page. Please include the part number, product description, vehicle or engine details, quantity needed and delivery location.
No part number? Can also — just send us clear photos of the existing part or its identification label. Our team will look through your enquiry and get back to you as soon as possible with availability, quotation and order details.
12. Does Solitz ship locally and overseas?
Yes, we do. We ship both locally and internationally to support customers across different markets. Shipping options, delivery time and charges will depend on the destination and type of product. Just share your delivery location and order details, and our team will advise you on the best shipping arrangement.